Yes, certain items such as personalized products, perishable goods, and final sale items cannot be returned. Please refer to our return policy page for a complete list of non-returnable items.

Great question! Pottery takes a little time to work its magic. After your session, your piece will need to dry completely, then go through two kiln firings (one before glazing and one after). This process usually takes about 4–8 weeks, depending on the weather, the size of the batch, and our firing schedule.

As soon as your pottery is finished and ready for pickup (or delivery/shipping), we’ll send you a text or email notification. We’ll include all the details you need to collect your piece or coordinate drop-off. Easy!

If you have any questions, please email maedinstyle@gmail.com (maedinstyle@gmail.com)we will get back to you with in 3 business days.